STF Pro, LLC PRIVACY POLICY
This Privacy Policy is Subject to Change.
Effective Date: September 14, 2026
This Privacy Policy (“Policy”) describes how STF Pro, LLC, together with its parent company, (collectively, “STF Pro, LLC,” “we,” “us,” or “our”), collects, uses, discloses, and protects information in connection with your use of our careers and applicant website and any related mobile application, including the “GoHotelPro” app (collectively, the “Site”), including when you browse open positions, submit an application, or communicate with our recruiting team. This Policy applies unless a separate privacy notice is presented to you for a specific program or service, in which case the more specific notice controls to the extent of any conflict.
By accessing or using the Site, you agree to the collection, use, and disclosure of information as described in this Policy. If you do not agree with these terms, please do not access or use the Site. If you are a current STF Pro, LLC employee and have questions about, or do not agree with, this Policy, please contact us using the information in Section 12 below; use of the App may be required to perform certain job-related functions, and continued employment or engagement may depend on your use of it, subject to applicable law.
STF Pro, LLC does not knowingly collect personal information from individuals under the age of 16. This Policy applies only to information collected through the Site and does not extend to information we may collect offline or through other means.
1. Information We Collect
Depending on how you interact with the Site, we may collect the following categories of information:
• Personal Information — information that identifies you or could reasonably be linked to you, such as your name, mailing address, email address, phone number, and date of birth.
• Applicant and Employment-Related Data — information related to a job application or, if hired, your employment with STF Pro, LLC, including your resume, work history, references, availability, position and location preferences, background check results (where permitted by law), and, once employed, information such as clock-in/clock-out times, shift assignments, and work location.
• Usage Data — information automatically collected about your use of the Site, such as device type, browser, IP address, approximate location, and how you navigate and interact with the Site. Usage Data does not by itself identify you, but may become Personal Information when combined with other information.
When Non-Personal Information is combined with Personal Information, we treat the combined data as Personal Information for as long as it remains combined.
2. How We Collect Information
Information You Provide to Us
You may provide information directly when you create an applicant profile, upload a resume, complete an online application, communicate with our recruiting team, or clock in and out using the App. Information you submit through these channels is used to evaluate your candidacy, manage your application, and, if applicable, administer your employment. We do not sell or share Personal Information you submit with unaffiliated third parties except as described in this Policy. By providing your email address or phone number, you agree that we may contact you about your application or, where applicable, your employment.
Information We Automatically Collect
As you use the Site, we and our service providers may automatically collect:
• Device Information — identifiers associated with the device you use to access the Site.
• Log Information — pages viewed, links clicked, and the date and time of your visits.
• Location Information — approximate or, where you enable it, precise location, used to show relevant openings near you and, for employees using the App, to confirm clock-in/clock-out locations. You can control location access through your device settings, though some Site features may not function properly if you do.
Information from Other Sources
We may also receive information about you from job boards, referral sources, background check providers, and publicly available sources such as professional networking profiles, consistent with applicable law.
3. How We Use Your Information
We may use the information described above to:
• Evaluate applications, schedule interviews, and communicate with candidates about job opportunities;
• Operate, maintain, and personalize the Site;
• Administer employment for hired individuals, including timekeeping, scheduling, payroll, and workforce reporting;
• Verify identity and maintain the security and integrity of the Site;
• Improve the Site and develop new features or services;
• Comply with applicable laws, regulations, and legal process; and
• Support a merger, acquisition, financing, reorganization, or sale of assets involving STF Pro, LLC.
4. How We Share Your Information
We do not sell Personal Information. We may share information as follows:
• Service Providers — vendors that host the Site, process applications, run background checks, or provide analytics and security services on our behalf.
• Hiring Managers and Hotel Properties — the specific STF Pro, LLC property or department associated with a job posting, in order to evaluate your application.
• Affiliates — our parent, subsidiary, and affiliated entities, for internal business purposes, subject to safeguards at least as protective as this Policy.
• Legal and Safety — where required to comply with law, respond to legal process, or protect the rights, property, or safety of STF Pro, LLC, our applicants, employees, or others.
• Business Transactions — in connection with a merger, acquisition, or sale of some or all of our assets.
Any third party we share information with is contractually required to protect it and to use it only for the purposes for which it was shared.
5. Text Messaging (SMS) Communications
With your consent, STF Pro, LLC may contact you by text message about your application, such as interview scheduling, status updates, and reminders. We obtain your consent through an opt-in checkbox on the application, during a phone call, or by asking you to reply “YES” to a text. Message and data rates may apply per your mobile carrier plan. Message frequency varies based on your application activity.
You may opt out at any time by replying “STOP,” and may resubscribe by replying “START.” Reply “HELP” for assistance. We do not share your phone number with third parties for their own marketing purposes without your consent, and business text records may be retained for compliance and audit purposes.
6. Cookies and Other Tracking Technologies
We and our service providers use cookies, mobile identifiers, software development kits (SDKs), pixels, and similar technologies to operate, secure, and improve the Site and to understand how applicants interact with it. The table below summarizes the main categories we use:
You can control non-essential cookies through your browser or device settings, and, where available, through a cookie preference banner on the Site. Limiting cookies may affect the availability of some Site features. We do not permit third parties to use these technologies for their own independent advertising purposes except as expressly disclosed to you.
7. Mobile Platform Providers
The App is distributed through app stores operated by third parties, such as Apple and Google. These platforms may independently collect information about your device and App usage in accordance with their own privacy policies, which we do not control. Please review the applicable platform's privacy policy for more information.
8. How We Protect Your Information
We use administrative, technical, and physical safeguards designed to protect Personal Information and Applicant and Employment-Related Data, including encryption where appropriate and access limited to personnel with a legitimate business need. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your interaction with the Site is no longer secure, please contact us immediately using the information in Section 12.
9. Data Retention
We retain Personal Information and Applicant and Employment-Related Data only as long as necessary to fulfill the purposes described in this Policy, including to comply with legal, tax, or accounting obligations, or to maintain accurate records in case of a dispute. When retention is no longer necessary, we securely delete or anonymize the information.
10. Children's Privacy
The Site is intended for individuals who are at least 16 years old and is not directed to children under 16. We do not knowingly collect Personal Information from children under 16. If we learn that we have collected such information, we will promptly delete it. Parents or guardians who believe a child has provided us information may contact us using the details in Section 12.
11. Your U.S. State Privacy Rights
This section supplements the rest of this Policy and applies to residents of states with comprehensive consumer privacy laws, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, as well as other states that enact similar laws (“State Privacy Laws”).
Categories of Personal Information We Collect
• Identifiers, such as name, email address, phone number, and online or device identifiers;
• Applicant and employment data, such as resume content, work history, and, once employed, payroll and scheduling data;
• Protected classification characteristics, such as age or gender, where voluntarily provided;
• Internet or electronic activity information, including Site usage and log data;
• Geolocation data, where enabled on your device; and
• Inferences drawn from the above to evaluate candidacy or improve the Site.
We do not use sensitive personal information (such as precise geolocation or account credentials) beyond what is reasonably necessary to operate the Site, evaluate applications, administer employment, or comply with law.
Your Rights
Subject to certain exceptions, you may have the right to:
• Confirm whether we process your personal information and access the specific pieces we hold;
• Correct inaccurate personal information;
• Delete personal information, subject to legal retention requirements;
• Obtain a portable copy of your personal information;
• Opt out of the sale or sharing of personal information or its use for targeted advertising, to the extent applicable; and
• Appeal a decision we make regarding your rights request.
STF Pro, LLC does not sell Personal Information for monetary consideration. To the extent our use of analytics or advertising technologies is interpreted as a “sale” or “sharing” under State Privacy Laws, you may opt out using the contact methods in Section 12.
Submitting a Request
You may submit a request to exercise these rights using the contact information in Section 12. We will need to verify your identity before processing a request, which may require you to confirm information we already have on file. We will respond within the timeframe required by applicable law, and an authorized agent may submit a request on your behalf where permitted. We will not discriminate against you for exercising your privacy rights.
12. Contact Us
If you have questions, comments, or concerns about this Policy, or wish to submit a privacy rights request, please contact us at:
STF Pro, LLC, Inc.
Attn: People and Culture
1775 The Exchange SE
Ste 130
Atlanta, GA 30339
Email: hrcontact@gohotelpro.com
Phone: (770) 937-9007
13. Updates to This Policy
We may update this Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy. If you do not agree with the changes, please discontinue use of the Site.