How Passion for People and Operations Shapes Leadership at HotelPro.
“I firmly believe what sets HotelPro apart is how we care for our Team Members.”
A Career Built on Hospitality: Katie Davenport’s Journey at HotelPro
The Hospitality Hub | HotelPro
Connect with Katie on LinkedIn
Katie Davenport knew early that hospitality was where she belonged. In fact, she was just 14 when she decided she wanted to build a career in the industry.
That early interest led her to study hospitality management at Northern Arizona University while gaining hands-on experience in hotels and restaurants throughout college. After graduating, Katie began in restaurant management before transitioning into hotel operations at a Courtyard property in Oklahoma City. Over the next five years, she worked in both select-service and full-service hotels, gaining firsthand experience with the day-to-day demands of hotel operations.
More than a decade ago, that experience brought her to HotelPro.
Katie joined the company as an Operations Manager, helping establish HotelPro in a new market. A year later, she moved into a traveling role providing operational support across markets, followed by a promotion to Regional Director and a move to Atlanta.
Her role continued to evolve as HotelPro grew. As Tactical Operations Director, Katie founded and led a new department designed to strengthen branch operations. Over the next five years, she grew the department into a team of four and helped evolve its focus into what is now Strategic Operations.
Today, as the Associate Vice President of Strategic Operations, Katie and her team support HotelPro markets through recruitment, task-force support, and new market launches. Her team’s work helps give HotelPro markets the resources and support they need to operate effectively and respond to changing needs.
For Katie, it starts with taking care of people.
“I firmly believe what sets HotelPro apart is how we care for our Team Members,” she says. “By putting our Team Members first, we position ourselves as both a top staffing partner for our clients and a top employer in the industry.”
Her focus is on strengthening processes and giving operations teams the tools and support they need so they can spend more time investing in their Team Members. In turn, those Team Members are better positioned to take care of HotelPro’s clients and their guests.
Katie takes a similar approach to working with clients.
“I believe strong client relationships are built on trust, transparency, and consistency,” she says. “It’s important to understand each client’s operational goals and challenges so we can proactively deliver solutions, not just react to needs.”
Her years working inside hotels give her an important perspective. She understands the pressures hotel leaders face because she has experienced them herself.
“That allows me to offer ideas and perspectives, not just from a staffing standpoint, but as a true partner in their success.”
Outside of HotelPro, Katie enjoys traveling, staying active, and spending time outdoors. She is also learning her way around the garden, and whenever possible, exploring Atlanta by bike, which she says is one of her favorite ways to discover a new city.
Looking to strengthen your staffing strategy?
Connect with Katie to learn how HotelPro can help your property run smoothly, with hands-on support and operational expertise that makes a real impact.